Frequently Asked Questions

Registration and service activation are different steps. Confirm the current policy and any service-specific, wallet, KYC or activation charges with the Dhangro team before you proceed.

Submitting an enquiry does not mean the platform is free. Applicable setup, licensing, subscription, domain or integration charges are confirmed in the official commercial proposal shared with you.

A Retailer generally uses the available services for customers at their shop or centre. A Distributor may manage or support a retailer network, depending on Dhangro's approved business model and permissions.

Yes. The team explains the support included in the selected plan, including setup and integration assistance, subject to the official service agreement.

Submit the Retailer/Distributor or White Label form. You will receive your reference ID along with the session timing, and our team shares the joining link for the next available session.

Branding and domain options depend on the White Label package and technical capabilities. Submit an enquiry to confirm the options available for your requirements.

The service catalogue may include AEPS, DMT, BBPS, recharge, loan and credit card leads, insurance, taxation, travel and other supported services. Availability depends on account type and applicable approvals.

Timelines depend on document verification, partner approvals, requirements and configuration. The team confirms an estimated timeline after reviewing your case.

No. Earnings are not guaranteed and depend on business activity, customer demand, successful transactions and applicable commissions.

Your details are recorded securely, the appropriate team follows up on your registered mobile number, and you receive webinar details for the next session.